Privacy policy


Smixin believes privacy is important. That’s why Smixin has established a comprehensive privacy program, including a global privacy office and a data protection officer, designed to help us respect and protect privacy rights. To protect your privacy, Smixin shall ensure all personal data is handled in a secure way and used only as outlined in the sections below. This privacy policy informs you what personal data Smixin collects, how Smixin uses it and the measures Smixin takes to keep it safe. This policy is our commitment to privacy and includes provisions on processing of personal data related to customers, distributors and employees.

This privacy policy applies to all subsidiaries, business units and personal data-processing activities under the responsibility of Smixin.


This privacy policy applies to Smixin, as well as any other Smixin services that state that this policy applies to the use of such service including our website and IOT platform.

This policy applies to “you” as partner, customer, distributor or employee.

Data protection officer

Smixin appoints an internal data protection officer (DPO) monitoring adherence to this policy.

Data protection officer


Rue Centrale 115



Changes to this data policy

This privacy policy was last updated in January 2019.

Smixin may when needed revise or add specific instructions, policies and terms to this Privacy Policy.

Currently valid privacy policy can be reviewed on the website at any time at

Types of information Smixin processes


When you access our website, information is automatically sent to our website’s server by the browser installed on your end device. This information is stored temporarily in a log file. In the process, the following information is collected and stored without any action on your part:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the accessed file
  • Browser type and version and other information transmitted by your browser.

Smixin processes data listed above for the following purposes:

  • To ensure a connection can be established to our website
  • To improve the ease of use of our website
  • For other administrative purposes.

Our legitimate interest follows from the purposes listed above. In no event does Smixin use the collected data for the purpose of identifying you.

IoT platform

Smixin offers an IoT platform composed by:

  • Supervision web application
  • Supervision server
  • Smart phone application

When you have requested so, Smixin registers you as a user of our IoT platform. This offers you additional services such as Smixin devices real time monitoring and notifications. To complete your registration Smixin uses collected from your part:

  • Name
  • Email address
  • Phone number
  • Language

Smixin IoT platform processes data listed above for the following purposes:

  • To connect your acquired Smixin products
  • To send you notifications that you can opt-in or opt-out any time from the web application.

Our legitimate interest follows from the purposes listed above.


When you have given us your express consent to do so, Smixin uses your email address to send you our customized newsletter at regular intervals and our service-related announcements.

You may unsubscribe our newsletter service at any time by sending an email to

Sharing your personal information

Smixin shall disclose your personal data to third parties only where:

  • You have given us your express consent to do so
  • There is a legal obligation to disclose said data
  • The disclosure is necessary for the purpose of asserting, exercising or defending legal claims and there is no reason to assume you have an overriding and legitimate interest in not allowing your data to be disclosed.

Age restrictions

Smixin is not intended for Children. Smixin does not knowingly collect Personal Information from any children under the age of 18 without such consent. Please contact our Data Protection Officer if you believe Smixin has any Personal Information from any children under the age of 18 without such parental/guardian consent – Smixin will promptly investigate (and remove) such Personal Information.

Your rights

You have rights in relation to the Personal Information Smixin holds about you.

Please note that Smixin will require you to verify your identity before responding to any requests to exercise your rights. Smixin must respond to a request by you to exercise those rights without undue delay. To exercise any of your rights, please send us a writing request to our data protection office:


Data protection office

Rue Centrale 115



You have the right to withdraw at any time any consent given preventing Smixin to continue with the processing of the data for which this consent was granted.

You have the right to access, correct the personal data that Smixin holds about you.

You have the right to request information on your personal data that is being processed.

You have the right to ask Smixin to delete your personal data insofar as the processing of such is not necessary for performing a contract which you are party with Smixin.